At Riggy Elite, we carefully pack every order to ensure that our handcrafted décor and lifestyle products reach you safely. This Shipping Policy explains how we process and deliver your orders.

1. Order Processing

Orders are processed after successful payment and order confirmation. We generally dispatch orders within 2–4 business days.

Orders placed on weekends or public holidays may be processed on the next business day.

2. Delivery Time

Once dispatched, orders are generally delivered within 4–8 business days, depending on the delivery location and courier service.

Delivery timelines are estimates and may vary due to:

  • Customer location
  • Courier availability
  • Weather conditions
  • Public holidays
  • High order volumes
  • Unforeseen logistical circumstances

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.

Shipping charges may vary depending on the order value, delivery location, product size, weight, or applicable offers.

4. Order Tracking

Once your order has been dispatched, tracking information may be shared with you through the contact details provided during checkout. You can use the tracking details to follow the progress of your shipment.

5. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including the correct PIN code and contact number.

Riggy Elite will not be responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete address information.

6. Delayed Deliveries

While we aim to deliver all orders within the estimated timeframe, occasional delays may occur due to circumstances outside our control.

If your order is significantly delayed, please contact our customer support team with your order details so that we can assist you.

7. Damaged or Tampered Packages

Please check the package carefully at the time of delivery. If the package appears damaged, opened, or tampered with, we recommend taking photographs/videos before opening it and contacting us as soon as possible.

For damaged products, please refer to our Return & Refund Policy.

8. Undelivered or Returned Shipments

If an order is returned to us because of an incorrect address, repeated delivery attempts, refusal to accept the package, or the customer being unavailable, additional shipping charges may apply for re-delivery.

9. Contact Us

For any questions regarding shipping or delivery, please contact us through the contact information provided on our website.

Riggy Elite
Handcrafted Décor & Lifestyle Products